22 April 2016

Sainsbury's: Where less is 'more'

Sainsbury's shoppers may be delighted to learn that there has been a recent change in the store's misleading pricing: and it's due to... TheBigRetort.


A can of Napolina Plum Tomatoes was recently on sale at various Sainsbury stores at 50 pence. Why then was a sleeve of 'four' selling at £3.50 in the same store? 

In other words, the pack of four was 37.5p per can dearer than a single can.

Sainsbury's responded: "As you can imagine, in line with industry standards,  we promote different pack sizes at different times. For example,  since your first email [the one the press office did not answer?], the offer on a single can of Napolina has finished, while the four pack is down to £2, from £3.50...."

In words of the canny shopper... we realise we have been rumbled; and so we have stopped misleading shoppers, by reducing the correct item...  instead of the one that allows us to hoodwink you; repeatedly.

Sainsbury's claimed that it was the single can itself that was on 'special offer'  - and not the carton of four; thereby reducing a single from £1 to fifty pence - as and when it suited.

Apparently Sainsbury's pushes the single price of a can of tomatoes up and down throughout the year. However, unsuspecting customers do not usually expect a single can to cost 'less' than a carton of four, and so this seems to be somewhat convenient... for Sainsbury's.

A carton of four is presumed to be cheaper, isn't it? Otherwise people would just buy four single cans, at £2, which then cost less than the pack of four - at £3.50. [In fact, a certain sharp-eyed shopper did this, and saved £1.50.]

The questions that shoppers to Sainsbury's should surely be asking: Is that "special offer" really that special.

And if so... special to whom?

TheBigRetort





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