Sunday, January 27, 2013

Bravo: Brabantia, rubbishes other bins

TheBigRetort had a crisis recently when a catch on its kitchen rubbish bin broke. Following which we left a heavy knife sharpener on it so that it didn't spring open. But like Pandora's Box letting out a malodorous whiff, imagine our surprise when we placed a call to Brabantia and got... service

In fact, Brabantia displays a care-for-customer credentials that rubbishes many retailers. We were expecting the usual....blah, blah. Brabantia’s response: ‘’No problem. Our products are covered by a ten-year warranty."

Brabantia, a truly solid company, swiftly sent us a whole new lid - and did not charge for the postage.

But that aint the way its supposed to happen, Brabentia. You're supposed to give us the run around  - and then TheBigRetort investigates your bins, etc.

So if you need a retailer to put a lid on it, try Brabentia: simply solidly wonderful.

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